SpiderX AI's Zoe transformed a leading K-12 institution´s website, providing precise, instant responses and reducing inquiries to school reception by 35%, boosting applications by 20%.
Overview
A leading K-12 institution, faced challenges with its website’s traditional search functionality. Users were presented with a list of links rather than precise answers, making it difficult to quickly find relevant information about admissions, fees, or school events. The administrative team was inundated with repetitive inquiries, diverting focus from strategic priorities.
Solution
SpiderX AI introduced Zoe, a dynamic AI-powered assistant, to revolutionize the school’s website experience. Zoe indexed all website content, including documents, calendars, and forms, enabling natural-language queries. Users could ask:
Results
- User Experience: Zoe eliminated frustration by providing direct, accurate responses, significantly improving website navigation.
- Reduced Administrative Workload: The volume of repetitive inquiries decreased by 35%, allowing staff to focus on more critical tasks.
- Increased Engagement: Simplified access to information resulted in a 20% rise in applications and overall community satisfaction.
The leading K-12 institution´s website, powered by Zoe, now offers a seamless, user-friendly experience, fostering trust and engagement among parents and students.