Dineo: AI Restaurant Booking Agent

Your table is ready—AI that curates dining experiences.

features

Real-Time Table Booking

Automates reservation management, enabling customers to book tables instantly and accurately, even during peak hours.

Waitlist Management

Handles waitlists dynamically by updating availability in real time and notifying customers as tables open up.

Customer Preference Tracking

Remembers customer preferences like favorite dishes, dietary restrictions, and seating choices for personalized experiences.

Special Requests Handling

Processes requests for special occasions, such as birthdays or anniversaries, and ensures personalized attention.

Reservation Modifications

Allows customers to easily modify or cancel reservations with immediate updates to the restaurant’s system.

24/7 Availability

Operates round-the-clock to manage bookings and inquiries, ensuring uninterrupted customer support.

Integration with POS and Reservation Platforms

Seamlessly integrates with systems like OpenTable, Resy, or Toast to ensure smooth operation and accurate data updates.

Customer Feedback Collection

Gathers feedback post-dining via automated messages, helping restaurants refine their services.

Event and Promotion Notifications

Notifies customers about events, promotions, and special offers, driving engagement and repeat visits.

Real-Time Analytics and Insights

Provides actionable insights on booking trends, peak times, and customer preferences to optimize restaurant operations.

Automate Workflow With Dineo - The Hospitality AI Agent

Objective: Optimizes restaurant and hospitality operations with intelligent assistance.

AI Skills of Dineo

< 5 
Seconds

Booking Time

50%

Reduction in No-Shows

2X

Guest Retention Rate

24/7

Reservation Management

How Dineo Adds Value

Dineo Steps In
Neural Voice AI
Real-Time Reservation
Beyond Booking

01

Transforming Dining Through AI

In the bustling world of hospitality, time is everything. The peak dinner rush is relentless, with phones ringing off the hook, waitlists growing, and staff stretched thin trying to balance flawless service with answering inquiries. Somewhere in the middle of the chaos, opportunities slip through the cracks—missed reservations, frustrated customers, and overwhelmed teams. 
This is where Dineo steps in—a revolutionary AI built to transform the dining experience for both restaurants and their guests.

02

Imagine this

A diner picks up the phone to book a table at their favorite restaurant. On the other end, there’s no stressed staff member scrambling to check availability—it’s Dineo. With its Neural Voice AI, Dineo sounds warm, human, and conversational, effortlessly guiding the customer through the process. “What time would you prefer? Any special dietary requests? Celebrating a special occasion?” Dineo’s voice-first approach makes the entire process seamless and inviting.

03

Dineo doesn’t stop at conversation

It integrates directly with platforms like SevenRooms and OpenTable - real-time reservation systems. Whether booking a table, changing a reservation, or managing cancellations, Dineo ensures every detail is updated instantly, leaving no room for human error.
For restaurants, Dineo is a game-changer. During busy hours, it takes the load off staff, answering calls 24/7, ensuring no opportunities are missed. With Dineo as coworker, teams can focus on delivering exceptional in-person dining experiences.

04

Dineo’s Intelligence Goes Beyond Booking

Dineo expertly manages waitlists, optimizing seating for maximum capacity while considering kitchen load. It processes customer requests from birthdays to dietary needs, ensuring details are communicated to staff ahead of time. Additionally, Dineo provides analytics for managers to evaluate booking trends and service outcomes. 
For restaurant owners, investing in Dineo means boosting efficiency and customer satisfaction, eliminating downtime, increasing traffic, and ensuring each interaction is seamlessly professional.

05

Dineo’s onboarding process is simple yet comprehensive

  • A one-time setup ensures voice interactions are tailored to your restaurant’s needs.
  • It learns your menu, location details, and even special requests for a personal touch.
  • It seamlessly integrates with industry-leading platforms like SevenRooms to manage bookings and cancellations with ease.

With Dineo, your table is always ready, your guests are always satisfied, and your staff can finally focus on what matters most: crafting unforgettable dining experiences.

Dineo in Action:
Transforming Brands and Enterprises

Optimize dining operations with AI-powered booking, personalized service, and effortless customer engagement.

Hospitality

DINEO – Transforming Hospitality for Seamless Customer Experiences

SpiderX AI’s Dineo increased table bookings by 25%, enhancing customer satisfaction and streamlining peak-hour operations.

Learn More

Common Integrations

Dineo integrates with leading reservation, dining, and hospitality platforms to optimize customer service and streamline restaurant operations.

Reservation Platforms

POS Systems

Customer Management Tools

Delivery Platforms

Analytics Tools