Reinventing Retail with AI Agents
Transforming Customer Engagement and Operations with Advanced AI Technologies
We are at Shoptalk 2025
Spider X AI is proud to announce our sponsorship and participation at Shoptalk 2025, happening March 25-27 at Mandalay Bay, Las Vegas. Join us as we showcase how our cutting-edge retail AI solutions are transforming the future of shopping and customer experiences. Don’t miss this pivotal event where innovation meets retail!
Enhancing Every Transaction:
Your AI-powered Retail Service Partner
01
Personalized Shopping Assistance
Recommends products tailored to customer preferences.
02
Customer Support
Handles inquiries 24/7, complaints, and refunds with a human-like touch. Delivers natural, conversational support.
03
Efficient Operations
Streamlines inventory management, appointment scheduling, and real-time feedback collection.
04
Deep Search AI
Provides precise, contextual answers instead of cluttered results.
05
Omnichannel Integration
Works seamlessly across phone, web, and in-store platforms.
How SpiderX AI is Changing Retail
SpiderX AI is setting a new standard in retail with its intelligent AI agents powered by Voice and Generative AI technologies. By integrating Phone AI and Voice AI, latency is reduced to a human-like 750 milliseconds, supporting interruptions seamlessly. This allows shoppers to enjoy personalized experiences on websites, phones, or in-store. From transforming shopping journeys to providing real-time, two-way customer support, SpiderX AI enables unprecedented improvements in sales, gross margins, and customer satisfaction.
AI Skills for Retail
SpiderX AI integrates cutting-edge AI Skills tailored for retail operations
Phone AI
Handles high call volumes, routes calls intelligently, and resolves queries instantly.
Voice AI
Provides human-like assistance for product searches, support, and feedback collection.
Text AI
Powers advanced web search with contextual accuracy and personalized product recommendations.
WhatsApp AI
Delivers instant order updates, product inquiries, and promotional messages.
Video AI
Analyzes customer feedback videos, enhances product presentations, and monitors store operations.
Revitalizing Retail Brands
with Gen AI Solutions
Elevating Customer Connections: Gen AI Transformations in Retail
Real-Time Product Recommendations
Voice AI suggests complementary items during checkout, boosting upsells
Personalized Promotions
WhatsApp AI delivers tailored offers directly to customers based on purchase history
Inventory Tracking
Text AI enables real-time inventory visibility for store managers
Live Order Tracking
Phone AI provides live updates on customer orders
Video Feedback Analysis
Video AI extracts insights from customer video reviews to refine offerings
AI-Driven Customer Surveys
Voice AI collects feedback via calls and analyzes sentiment
Dynamic Pricing Suggestions
AI recommends competitive pricing based on demand and market trends
Event Notifications
WhatsApp AI alerts customers about flash sales and new product launches
Queue Management
Voice AI handles virtual queues, ensuring smooth in-store experiences
Fraud Detection
AI identifies suspicious activities in payments or returns
